Cookie Policy
This Cookie Policy explains how Silvery Urban Treks uses cookies and similar technologies on silveryes.life. It describes what cookies are, why we use them, what types may appear when you browse our website and how you can control them. We want visitors planning an Exeter guided walk to understand their choices clearly, especially where consent is required under the Privacy and Electronic Communications rules and UK data protection law.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They help websites remember actions and preferences over time, support technical functions, measure performance and, in some cases, personalise content. Some cookies are set directly by the website you visit and others are set by third-party services used on that website. Similar technologies such as pixels, tags, scripts and local storage can perform related functions, and for simplicity we refer to these tools together as cookies in this policy.
2. Why we use cookies
We use cookies to keep the website working reliably, remember basic preferences, understand how visitors use the site and improve the experience for future guests. For example, cookies may help us maintain secure sessions, recognise whether consent preferences have already been chosen, understand which pages attract interest in cathedral walks or private Exeter tours, and identify technical issues affecting site performance. We do not use cookies casually; we use them to operate a practical, informative website for visitors who want to book with confidence.
3. Types of cookies we may use
Strictly necessary cookies support essential functions such as page delivery, security, fraud prevention, network management and saving consent selections. Without these, the website may not function properly. Performance and analytics cookies help us understand how pages are used, which routes people read about most often and whether visitors encounter errors or drop off from booking pages. Functionality cookies may remember user preferences such as language, region or form details where appropriate. Marketing cookies may be used only if relevant tools are active and lawful consent has been obtained; these can help measure campaign effectiveness or show more relevant information on other platforms. We review our use of non-essential cookies carefully and aim to keep the website proportionate and respectful.
4. How consent works
Where the law requires consent, non-essential cookies will be placed only after you have made a positive choice. You can accept, reject or adjust preferences through the cookie controls presented on the website. If you decline non-essential cookies, core pages should still remain accessible, although some features or measurement tools may be limited. Consent can be withdrawn later by revisiting the cookie settings. Choosing not to accept analytics or marketing cookies will not prevent you from contacting us directly to book a walk in Exeter.
5. Managing cookies in your browser
Most web browsers allow you to view, block, delete or restrict cookies through settings menus. You may choose to remove existing cookies, block third-party cookies or block all cookies entirely. Please note that if you disable strictly necessary cookies, parts of the site may stop working as intended. Browser settings vary, so consult your browser's help pages for exact instructions. Device-level controls may also affect tracking technologies on phones and tablets.
6. Third-party services
Some cookies may be set by third-party services we use for website hosting, analytics, embedded maps, payment handling or communications. Where third-party cookies are present, their providers are responsible for the operation of those specific technologies, while we remain responsible for explaining their use on our site and obtaining consent where required. We aim to work with reputable providers and to limit the use of unnecessary tracking tools.
7. Data linked to cookies
Information collected through cookies can include internet protocol address, browser type, device signals, approximate location, referral source, page views, on-site actions and timings. In most cases this information is used in aggregate to analyse traffic and improve usability. Where cookie data can be linked to an identifiable person, it will be treated as personal data and handled in accordance with our Privacy Policy.
8. Changes to this policy
We may update this Cookie Policy from time to time to reflect legal developments, technical changes or updates to the services used on our website. The latest version will always be published on silveryes.life. We encourage users to review it periodically, particularly before making a booking or submitting personal information online.
9. Contact us
If you have questions about our use of cookies or your privacy choices, please contact Silvery Urban Treks at [email protected] or write to 12 Cathedral Yard, Exeter, EX1 1HJ, United Kingdom.
Contact
Questions about this policy can be sent to [email protected] or by post to Silvery Urban Treks, 12 Cathedral Yard, Exeter, EX1 1HJ, United Kingdom.